Privacy policy

Last Updated: November 27, 2025

Pretrators (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide and manage the Services.

This Privacy Policy explains how we collect, use, protect, and share your personal information when you access or use the Services, make a purchase, or interact with us in any way. If anything conflicts between this Privacy Policy and our Terms of Service, this Privacy Policy will apply for matters related to personal information.

By accessing or using the Services, you agree that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any data that identifies you or can be reasonably linked to you. It does not include anonymized or de-identified data.

We may collect or process the following categories:

a) Contact Details

– Name

– Address, billing and shipping address

– Phone number

– Email address

b) Financial Information

– Credit/debit card details

– Payment card information

– Transaction details and payment confirmation

c) Account Information

– Username and password

– Security questions

– Account preferences and settings

d) Transaction Information

– Products viewed, added to cart, wishlisted, purchased

– Returns, exchanges and cancellations

– Order history

e) Communications

– Messages sent to our support team

– Any other information you voluntarily share

f) Device Information

– Browser and device type

– IP address

– Network identifiers

g) Usage Information

– Interactions with the website

– Time of visits, pages viewed, navigation patterns

2. How We Collect Personal Information

We collect information:

Directly from you (account creation, checkout, support messages, etc.)
Automatically via cookies and similar technologies
From service providers who process data on our behalf
From partners or third parties, when permitted

3. How We Use Personal Information

We may use your information for:

a) Providing and Improving Services

– Process orders and payments

– Manage your account

– Ship products and handle returns

– Remember preferences and personalize your shopping

– Improve our website and product offerings

b) Marketing & Advertising

– Send promotional emails, SMS, or mail

– Show personalized ads based on your shopping behavior

– Recommend products you may like

c) Security & Fraud Prevention

– Authenticate accounts

– Detect and prevent fraud or malicious activity

– Secure the Services

d) Communication

– Respond to inquiries

– Provide customer support

– Notify you about your account or orders

e) Legal Compliance

– Respond to legal requests

– Resolve disputes

– Enforce our terms and policies

4. How We Share Personal Information

We may share your information with:

a) Shopify

As our platform provider, Shopify processes data necessary to operate the Services.

b) Service Providers

Including:

– Payment processors

– IT, data analytics and cloud storage providers

– Shipping and fulfillment partners

– Customer support providers

c) Business & Marketing Partners

To deliver personalized ads and marketing based on your activity.

d) With Your Direction or Consent

For example:

– Social media logins

– Shipping carriers

e) Within Our Corporate Group

If applicable.

f) For Legal or Business Reasons

– Mergers, acquisitions, or bankruptcy

– Compliance with legal obligations

– Protecting our rights, users, or the public

5. Relationship With Shopify

Our store is hosted by Shopify. Shopify collects personal information related to your interaction with our Store and may use it:

– To provide and improve Shopify services

– To enhance features and merchant tools

– To support advertising and analytics

Shopify is independently responsible for some processing activities.

Learn more: Shopify Consumer Privacy Policy

Manage your rights: Shopify Privacy Portal

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security of those sites. We encourage you to review their privacy policies before providing personal information.

Information you share on social media or public platforms may be visible to others.

7. Children’s Data

Our Services are not intended for children under the age of majority in your region.

We do not knowingly collect data from children.

If a child has provided information, please contact us to request deletion.

We do not “sell” or “share” data of individuals under 16 years of age.

8. Security and Data Retention

While we implement safeguards, no system is completely secure.

Information sent over the internet may not be fully protected.

We retain personal data as needed to:

– Operate your account

– Provide Services