SHIPPING POLICY
Shipping Timeframe
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Processing Time: All orders are processed within 2-3 business days.
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Delivery Time: Once processed, orders are shipped and typically delivered within 2 to 3 weeks.
Shipping Charges
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We do not offer free shipping at this time. Shipping costs will be calculated at checkout based on your delivery location and the weight of your order.
Shipping Locations
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We currently ship to [add regions/countries you ship to].
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If your location is not available during checkout, please contact us at pretrators@gmail.com for assistance.
Order Tracking
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Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Delays and Issues
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While we strive to meet our delivery timelines, delays can occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier issues.
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If you experience a delay beyond the estimated timeframe, please contact our customer support at pretrators@gmail.com.
Incorrect Shipping Information
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Please ensure all shipping details are accurate before confirming your order. Pretrators is not responsible for delays or losses caused by incorrect or incomplete addresses.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us immediately with your order number and relevant details so we can assist you.
For further inquiries regarding shipping, feel free to reach out to our support team at pretrators@gmail.com.